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Notice of Nondiscrimination

Hospice of Michigan, a member of the NorthStar Care Community, complies with Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex Hospice of Michigan does not exclude people or treat them less favorably because of race, color, national origin, age, disability, or sex.

Hospice of Michigan provides free:

  • Auxiliary aids, services, and reasonable modifications to people with disabilities to effectively communicate with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Language assistance services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

Attention: If you speak a language other than English, free language assistance services are available to you. Appropriate auxiliary aids and services to provide information in accessible formats are also available free of charge. Call 888.247.5701 or speak to your provider.

If you believe that Hospice of Michigan has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with Hospice of Michigan’s Compliance Officer. A grievance can be filed in person or by mail, fax, or phone at:

Hospice of Michigan
Attention: Compliance Officer
2366 Oak Valley Dr.
Ann Arbor, MI 48103

Phone: 888.247.5701
Fax: 313.578.6397

 

If you need assistance filing a grievance, the Compliance Officer is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW
Room 509F, HHH Building
Washington D.C. 20201

800.368.1019 or (TDD) 800.537.7697

 

Office for Civil Rights complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html .